Delete your account

You can delete your Hasly Game Studio Sudoku Arena account in the game, or send a request without installing the app.

Option 1: In the app

1. Open Settings in Sudoku Arena.
2. Sign into the linked account again with an email code. For your protection, deletion requires a sign-in within the last 10 minutes.
3. Choose Delete my account….
4. Type DELETE, then select Permanently delete my account.

Option 2: Request deletion by email

Email hasly.game.studio@gmail.com with the subject Sudoku Arena account deletion. Send it from the email linked to your account and state that you want the account and associated game data deleted. If you cannot access that email, explain this in your message; we will need to verify ownership before acting.

The button opens your email app. It does not submit a request until you send the email. You can also copy the address above and email us directly. Never include a password or verification code.

What gets deleted

Your game account and linked email in our active authentication database, cloud save, multiplayer profile, leaderboard statistics associated with that profile, and player membership records. In-app deletion also removes that account's local cache on the device used for deletion.

What may remain

Offline copies on other devices cannot be remotely erased. Clear the app's data or uninstall on those devices. Game-room records without your profile may remain until routine cleanup. Store purchase records and RevenueCat records are separate from the game account; mention purchase-related data in your request if you want us to review those records too. Some transaction, security, support, log, or backup records may remain for applicable legal requirements or normal service retention periods.

Deleting your game account does not refund a purchase. Use the store's purchase support for refund requests. See our privacy policy for more information.